What are your Home Health options?
Patient Choice Advice – How to Find an Approved Agency
You have the right to choose the home health agency from which you receive services. Your choice should be honored by your doctor, hospital discharge planner or other referring agency. It is important to remember that Medicare only pays for home health services that are provided by a home health agency that meets Medicare’s quality standards. SA Nurses Home Health is a Medicare Certified Agency, in which Medicare surveys to assure these standards are met.
You can also find a Medicare approved Home Health agency by asking your doctor or hospital discharge planner, a senior community referral service, or other community agencies involved with your health care.
|TITLE 40||SOCIAL SERVICES AND ASSISTANCE|
|PART 1||DEPARTMENT OF AGING AND DISABILITY SERVICES|
|CHAPTER 97||LICENSING STANDARDS FOR HOME AND COMMUNITY SUPPORT SERVICES AGENCIES|
|SUBCHAPTER C||MINIMUM STANDARDS FOR ALL HOME AND COMMUNITY SUPPORT SERVICES AGENCIES|
|DIVISION 4||PROVISION AND COORDINATION OF TREATMENT SERVICES|
|RULE §97.282||Client Conduct and Responsibility and Client Rights|
(f) A client has the following rights:
(1) A client has the right to be informed in advance about the care to be furnished, the plan of care, expected outcomes, barriers to treatment, and any changes in the care to be furnished. The agency must ensure that written informed consent specifying the type of care and services that may be provided by the agency has been obtained for every client, either from the client or their legal representative. The client or the legal representative must sign or mark the consent form.
(2) A client has the right to participate in planning the care or treatment and in planning a change in the care or treatment.
(A) An agency must advise or consult with the client or legal representative in advance of any change in the care or treatment.
(B) A client has the right to refuse care and services.
(C) A client has the right to be informed, before care is initiated, of the extent to which payment may be expected from the client, a third-party payer, and any other source of funding known to the agency.
(3) A client has the right to have assistance in understanding and exercising the client’s rights. The agency must maintain documentation showing that it has complied with the requirements of this paragraph and that the client demonstrates understanding of the client’s rights.
(4) A client has the right to exercise rights as a client of the agency.
(5) A client has the right to have the client’s person and property treated with consideration, respect, and full recognition of the client’s individuality and personal needs.
(6) A client has the right to be free from abuse, neglect, and exploitation by an agency employee, volunteer, or contractor.
(7) A client has the right to confidential treatment of the client’s personal and medical records.
(8) A client has the right to voice grievances regarding treatment or care that is or fails to be furnished, or regarding the lack of respect for property by anyone who is furnishing services on behalf of the agency and must not be subjected to discrimination or reprisal for doing so.
(g) In the case of a client adjudged incompetent, the rights of the client are exercised by the person appointed by law to act on the client’s behalf.
(h) In the case of a client who has not been adjudged incompetent, any legal representative may exercise the client’s rights to the extent permitted by law.